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  • Where are you located?
    We’re located inside Evolve Strength Downtown. When you arrive, please check in with Evolve's front desk, register your plate, let them know you have an appointment with ARC, and they will point you in our direction.
  • Where do I park?
    Free parking is available in the Evolve Strength designated stalls. You will need to register your licence plate at the Evolve front desk. There is also street parking nearby.
  • Where will my treatment be conducted?
    All clinical treatment and passive recovery will be conducted inside our clinic. Any exercise prescription will take place in the main gym area.
  • Do you accept walk-ins?
    Absolutely! We'll try to accommodate you as soon as we can pending schedule availability. We also accept same day bookings over the phone if there's an opening.
  • What are my funding options?
    Depending on your extended health benefit plan, you may have coverage for physiotherapy, massage therapy, athletic therapy, and osteopathy. For your convenience, we have direct billing arrangements with most benefits companies for physiotherapy & massage therapy. We provide a detailed receipt for you to submit your athletic therapy & osteopathy appointments to your EHCB plan. ​ We also have several other health benefit companies where we can direct bill for specific plans for physiotherapy and rehabilitation, depending on your level of coverage. These companies include: ​ ● Alberta School Employee Benefits Plan ● Department of Veterans Affairs ● Department of National Defence ● RCMP **Strength & Conditioning, and Recovery Services are not covered under most EHCB plans.
  • Do I need a doctor's referral?
    No, you don’t need a referral to see a physiotherapist. However, some extended health benefit plans may require a doctor’s referral to be eligible for coverage. Each plan is slightly different, so it’s important to check with your current provider to determine if you need a referral for treatment.
  • What should I bring to my appointment?
    Wear comfortable clothes you can move around in. Bring indoor athletic footwear, and a water bottle. Depending on the nature of your appointment, you may want to bring clothing that allows the physiotherapist access to the problem area. For example, if you have an appointment for a knee injury, shorts are appropriate. For a recovery session, bring a change of clothing you feel comfortable going in the tubs with. We have towels, but encourage you to bring your own.


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